Claims and Assistance
To file a claim, select the appropriate form below, complete and return them to the Arch Insurance Solutions claims office at:
Arch Insurance Solutions
Executive Plaza IV
11350 McCormick Road, Suite 102
Hunt Valley, MD 21031
Fax: 443-279-2901
If you have any questions or need help with your claim, contact us at:
855-762-6252
claims@archinsurancesolutions.com
FORMS
- Trip Cancellation Claim Form – For when a trip is cancelled for a covered reason.
- Trip Delay Form – For when your trip is delayed for the number of hours specified on your policy.
- Trip Interruption Form – For when your trip is cut short for a covered reason.
- Baggage Claim Form – For when baggage and personal effects are lost, stolen, delayed or damaged.
- Medical Expense Form – For reimbursement of medical expenses incurred during travel.
- Rental Car Collision – For an accident that occurs in a rented vehicle.
- Accidental Death Claim Form – For claims related to an accidental death.
- Accidental Dismemberment Form – For when a traveler suffers dismemberment in a travel accident.
Covered reasons are listed in the description of coverage which you received when you purchased travel insurance from Arch Insurance Company.
If you would like to purchase group travel insurance (for 10 or more travelers), use our easy online system for quoting and buying online.